Contact Us

Please email us at or call us at 080-46805888 with any questions, comments, thoughts or complaints, and our support team will get in touch with you.

Frequently Asked Questions

You can access the Tala App Privacy Policy at any time. It gives you information on your rights as a data subject, the kinds of personal data that we collect and process, the sources from which we may collect your personal data, the purposes for which your personal data is collected and processed, the third parties to whom your data may be disclosed, how long your personal data may be retained, and other helpful information related to the protection of your personal data.

Tala is the #1 way to get a fair, easy, fast loan using your android phone. We provide instant loans to you, whenever, wherever.

Download the Tala loan app from our official India website Tala Loan India (Android OS 4 or higher required)

After downloading the app, follow these quick steps;

  1. Sign up with your phone number (OTP verification)
  2. Answer a few simple questions (takes just 5 minutes)
  3. Submit your application
  4. Keep your ID proofs (Aadhaar Card & Pan Card) ready with you
  5. Complete your KYC (Know Your Customer) process
  6. Accept the “Loan Offer” & get the loan amount transferred to your account within 1 working day.
  7. Keep using Tala and qualify for larger loans up to Rs. 10,000 by making on-time payments!
  1. Go to our Tala App home page, then click on the “Make A Payment” button.
  2. Enter the “Amount” then click on submit.
  3. You will be redirected to the payment gateway page.
  4. Choose your preferred payment method: Netbanking, Debit Card, UPI & Wallets (Freecharge, Ola Money, Mobikwik & Jio Money).
  5. You will get a confirmation SMS with your loan payment details once the payment is done.
  6. Your App screen will change to “Your loan is fully paid”. 

Some customers may not have a Last Name (surname) on their PAN card and only have a single name. If you are facing this issue, please follow these simple steps to get the correct details and continue your application for a Tala loan. 

  1. Enter your PAN Card number.
  2. Type your Name under Full Name (as per PAN Card) field.
  3. Use your Father’s First Name or Father’s Last Name (if available) in the Last Name (surname)  field.
  4. Once done enter your Date of Birth as mentioned on your PAN Card.
  5. Click on permission checkbox & then Submit.
  6. Once you entered details your PAN Card validation should now be successful.

If you have any further issues please contact our customer support through the app or

Search our entire Help Center database

To submit a support ticket

To email our support team

For business-related inquires, please email us here.